Q: How can I book a flight?
Q: How can I get a receipt for my flight?
A: Your Travel Itinerary or Email Confirmation is also your receipt of purchase. No VAT applies on air fares or fees when travelling on international journeys but however on domestic flights in Italy, France, Portugal, Germany and Spain the fares and fees displayed include VAT at the applicable Government rates. An email VAT receipt will be automatically forwarded for domestic flight bookings in these countries.
Q: What are this site's return policies?
A: Ryanair.com return policy states that if you wish to apply for a refund following the cancellation of your flights or if your flight is delayed more than 3 hours and you choose not to fly.
Q: What kind of payment methods does this accept?
A: Ryanair.com accept Visa and MasterCard credit cards and the following debit cards UK Maestro, Visa Connect, Visa Electron, MasterCard Prepaid Debit & Visa Delta for payment of your flights. Also, within Germany ONLY, ELV direct debit payments can only be accepted up to 10 days prior to the flight departure + bookings paid for by credit card will incur a fee of 2% of the total transaction value.
Also, no credit card fee applies when paying with a debit card or ELV (Germany only). Fares, taxes, fees and charges are payable in the currency of the country of origin of travel unless another currency is indicated by us at or before the time payment is made, for example, because of the non-convertibility of the local currency. We may at our discretion, accept payment in another currency.
Q: When do I receive my tickets?
A: Ryan air is a ticketless airline, if customers provide a valid email address when booking online or via a Ryan air call centre they will be sent an email travel itinerary, which includes the reservation number and the flight itinerary details.
Q: Is my credit card and personal information protected while booking online?
A: To ensure the security of your credit card information when you book flights through RYANAIR.COM, we use the latest Secure Socket Layer (SSL) technology. SSL is currently the preferred method to securely transfer credit card and other sensitive data over the Internet. If your browser supports SSL, please select the Secure Mode option when confirming your booking and your credit card and other personal details will be protected by this technology. If you are restricted by the capabilities of your browser then you can use the non-secure mode, but we recommend that you upgrade to the latest version of any browser to allow you peace of mind during any further transactions.